Get help using our products.

What kinds of payment do you accept?

We accept Visa, Maestro, and MasterCard. We can also accept some other “co-branded” cards that have logos from these organisations on them as well as some other logo.

We cannot accept American Express, Discover, Diners’ Club or PayPal at present.

We are also unable to accept German Maestro cards, as these typically have a bank account number or similar on the front, rather than a valid Maestro number. They do have a Maestro number, but it’s only on the magnetic stripe on the back. It’s seems quite unreasonable to display the Maestro logo on the card if it can’t be used as a Maestro card on the Internet or over the telephone, in our opinion; if you agree, you should probably complain to your bank (and maybe also your national press would like to take this up).

(Some German customers might retort that Amazon accepts them. This is, apparently, true, but it’s because Amazon is hooked up to the German banking system and can use the account number to process a transaction that way, rather than via the Maestro/MasterCard system. We can’t.)

Posted by alastair at 2015-Mar-23 16:03:32 UTC. Last updated 2017-Nov-08 15:11:40 UTC.