Troubleshooting


If you have a problem with iPartition, please check that:

  1. Your disk is in a known good state before you start. Disk corruption could cause iPartition to malfunction, or (most likely) simply refuse to perform one of the operations.

  2. You do not have unexpected operations in your operations list. iPartition will stop processing operations at the first one that fails, and will leave that operation in the list.

  3. You have closed any programs that might interfere with iPartition. This includes any software that is using the disk you are trying to work with, as well as any system hacks you may be running. Programs that run without a user interface (sometimes referred to as “daemons”, although this usage is somewhat sloppy) are prime candidates for this type of problem.

  4. You have got the latest version of the software.

  5. You have checked the iPartition FAQ to see if your question has already been answered.

  6. You have checked the list of common problems.

Finally, if you experience a data corruption issue, or some other problem that you are unable to resolve, whatever the nature, please contact technical support for help and advice. Please remember when contacting support that we will need a detailed description of your problem, including what you did, what happened and what you expected to happen. We also appreciate any information you may be able to attach from the system console (hint: run Console.app), any crash log files if you have discovered a crashing bug, and screenshots of the problem if it is a GUI issue.